The Queue Management module by IrbisAi is designed to enhance customer loyalty and boost sales by preventing long queues and ensuring a smooth shopping experience. With our advanced video analytics and event video control systems, IrbisAi helps retailers create a comfortable and efficient shopping environment.
Boost Sales by 1% and Increase Average Purchase Value by 2% with Effective Queue Management
Common Issues:
Lost Sales: Customers abandoning their shopping carts due to frustration with long queues.
Declining Customer Loyalty: Negative shopping experiences lead to decreased repeat visits ("I won’t go to that store the queues are always too long").
Our Solution:
The IrbisQueue management system integrates modern event video control systems with advanced video analytics to effectively manage and reduce queues. Our solution not only helps in predicting and preventing queue overflows but also ensures that customers have a positive shopping experience.
Key Features of the Queue Management Module:
Real-Time Queue Analysis: Monitors the number of visitors, open cash registers, and current customers at the checkout counters.
Queue Overflow Prediction: Forecasts potential queue overflows, allowing store management to take proactive measures.
Seamless Integration: IrbisQueue integrates smoothly with existing warehouse management systems (WMS) and video surveillance systems.
Benefits of Implementation:
Increased Sales Turnover: By minimizing queues, IrbisAi’s system can boost sales turnover by 1% and increase the average transaction value by 2%.
Enhanced Customer Loyalty: A store with no queues creates a comfortable environment, encouraging customers to return.
Store Efficiency Measurement: The system allows for evaluating store performance based on queue management, highlighting areas for improvement.
Technical Foundation:
IrbisQueue integrates with:
Warehouse Management Systems (WMS): Receives real-time data from warehouse operations to optimize queue management.
Video Surveillance Systems: Utilizes existing video cameras and integrates with video surveillance systems via API/SDK.
Implementation Success:
IrbisQueue has been successfully implemented in various retail environments, contributing to smoother operations and higher customer satisfaction.
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